Placing Orders
1 What are the shipping and handling costs?
2 Why is there sales tax on my order?
We are required by law to charge applicable sales tax on products shipped to those jurisdictions that levy such a tax and in which we have a physical presence. We currently have a presence in California and Connecticut, and must charge applicable sales tax on orders shipped to those states.
3 Why do I need to enter my email address?
Your email address is needed in order to send you an order confirmation and shipping updates. We do not share your personal information except to process your order. For more information, please read our Privacy Policy.
4 Will you share my personal information?
We do not share your personal information, except to process your order. For more information, please read our Privacy Policy.
5 What is your return policy?
Returns of merchandise purchased from this website may be made within 30 days of receipt for a full refund of cost of the merchandise. We will cover all reasonable and customary ground shipping fees if the product was damaged or defective when received by you, or the wrong item was shipped.
To return an item you ordered from Parnu, Inc, send the merchandise back to the following address to ensure proper credit and faster processing.
Parnu Inc.
Returns Department
181 Marsh Hill Road
Orange, CT 06477
USA
Include all original packing materials, manuals and accessories with the product to avoid any additional fees. All merchandise must be returned in its original packaging and in saleable condition. We recommend you return items via UPS ground or insured USPS for proof of delivery. We also recommend that you reuse the original shipping carton and packing materials. No CODs will be accepted.
Typical turnaround time for returns or replacements is about two to four weeks, but may be longer during high volume periods.
To return an item you ordered from Parnu, Inc, send the merchandise back to the following address to ensure proper credit and faster processing.
Parnu Inc.
Returns Department
181 Marsh Hill Road
Orange, CT 06477
USA
Include all original packing materials, manuals and accessories with the product to avoid any additional fees. All merchandise must be returned in its original packaging and in saleable condition. We recommend you return items via UPS ground or insured USPS for proof of delivery. We also recommend that you reuse the original shipping carton and packing materials. No CODs will be accepted.
Typical turnaround time for returns or replacements is about two to four weeks, but may be longer during high volume periods.
6 Can my order be shipped to multiple addresses?
Unfortunately, we are not able to ship one order to multiple addresses. You will need to place two separate orders. If you need assistance in placing your order, please feel free to Contact Üs or call us at 1 800-300-4110 and we will be more than happy to assist you.
7 Do you offer discounts for quantity orders?
We would be pleased to discount an order of 15 or more for you. Please email us at info@thegurdle.com.
Existing Orders
1 How do I get a copy of my invoice?
An order confirmation was sent to the email address you provided at checkout and is enclosed within the package. Once your order has shipped and you wish to obtain a copy of your order confirmation, please feel free to Contact Üs or call us at 1 800-300-4110. We would be happy to fax or mail you a copy of your invoice.
2 How long will it take to get my order?
Delivery of your order depends on the shipping method you chose at checkout. Please see our
Shipping and Handling information for details.
Product Information
1 How do I order the Gürdle with my corporate logo on it?
The Gürdle can be customized with your corporate logo. Click here for more information.
2 What is the connection of the Gürdle to Alzheimers Research?
Michelle Bourgeois, CEO of Parnu, Inc., was an avid, frequent traveler to Europe with her mother who was born in Estonia and raised in Sweden. In 2000 Michelle’s mother was diagnosed with Alzheimer’s. The two continued their travels to Europe during her mother’s early stage of Alzheimer’s, however Michelle’s mother had difficulty remembering which piece of luggage was hers. It became a constant struggle for Michelle and her mother to identify her mother’s luggage as the Alzheimer’s grew worse. During this same time frame, Michelle noticed how travelers had difficulty keeping their briefcases together with the rollerbag suitcase. Watching frustrated persons as briefcases fell off the rollerbag while in airports, train stations or walking the down made Michelle think of a new product design. The Gürdle —Keeping it all together™ was born. It also helps individuals better identify their luggage with a colored Gürdle. Michelle’s mother and best friend, Evi Bourgeois, passed away December, 2008. The Gürdle product is in memory of Evi and for each Gürdle sold, Parnu, Inc. will make a donation to Alzheimer’s Research.
3 Do you sell the Gürdle in stores?
Currently the Gürdle is available exclusively online and by phone. We are currently working with several national retailers to make it available in stores at travel locations.
4 What is Parnu, Inc?
A female and minority owned business, Parnu, Inc. focuses on creating innovative retail and consumer products.